At www.latestshopguide.com , we aim to ensure that you are completely satisfied with your shopping experience. However, we understand that sometimes a product may not be what you expected. For these instances, we have created a straightforward return policy.
Return Period
- You have 30 days from the date of receiving your item to request a return.
Condition of Returned Items
- Items must be returned unworn, unwashed, undamaged, and with all original tags attached.
- The items must be in their original packaging.
Non-Returnable Items
- Sale items or items purchased during a promotional sale are final sale and cannot be returned.
Return Process
- To initiate a return, please contact our customer support team at [email protected]. You will need to provide your order number, the item(s) you wish to return, and the reason for the return.
- Once your return request is approved, we will send you a return shipping label along with instructions on how and where to send your package.
Refunds
- After we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
- We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same item, please indicate this when you contact us about the return.
Shipping Costs for Returns
- You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or incorrect. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
8. Contact Us
- If you have any questions about our return policy or need assistance with a return, please do not hesitate to contact us at:
- Email: [email protected]
- Business Hours: [e.g., Monday to Friday, 9:00 AM to 5:00 PM]
We value your business and are here to provide assistance with your return to make the process as smooth as possible. Thank you for shopping at www.latestshopguide.com .
